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FAQ
All of your questions, answered.
What is pricing for each item?
Our bulk prices varies depending on which style you order, the number of units you order, or the customization you choose. Please head over to our design tool: Assembly Studio (desktop only) to get a live price quote.
How do your garments fit?
We carry both classic and boxy fit garments in unisex cuts. We recommend for women, taking your size or a size down, and for men remaining true to size.
Each garment as measurement charts located within their individual page. And of course, we always recommend ordering a sample before to understand the fit. Order samples through each product page here.
What is the minimum order quantity (MOQ)?
Our MOQ is 50 pieces per style and color. This also includes neck labels and embellishments - front and back. However, you can mix the 50 pieces between the sizes XS - XXL. We cannot split the MOQ between customizations due to the nature of our supply chain. We do not work with stocked garments, every order is dyed on demand!
What are the lead times?
For pre-developed colors with neck labels the average turnaround time is 3 weeks. For custom colors with neck labels the standard turnaround time is 4 weeks. Please note that these are estimations and orders may be completed before or after the provided production window.
Refer to our lead time calculator in the Assembly Studio for the most accurate number.
We ship economy or priority worldwide, based on your needs.
I would like to select screen print but don't have an .ai file, what do I do?
In order for us to read your image for screen print, we require Illustrator files. If you need assistance in converting the file, please submit your artwork for conversion to us via contact@rovoassembly.com.
Can I create custom items that aren't listed on your Product Page?
We do not offer customization of fit and style through our traditional Assembly program. Through Assembly Enterprise, we are able to, please inquire there.
Do you offer samples or pre-production samples?
We do not offer samples, sales made samples, or pre-production samples at this time. If you are curious about artwork placement, we use true measurements in our Studio. If you'd like to confirm the quality of our garments or prints, please order our blank samples and print cards, and feel free to return within 60 days for a full refund.